Shipping policy

Shipping Policy

Thank you for shopping with HAITI ON THE GO!

We are committed to delivering high-quality apparel and merchandise that celebrates Haitian culture, pride, and global unity through sports, music, and lifestyle.

Order Confirmation

After placing your order, you will receive an order confirmation email immediately confirming that your purchase has been received and is being processed.

Processing & Production Time

Many of our products are made to order to ensure quality and reduce waste.

Processing & Production Time: Up to 10 business days
Estimated Delivery Time: Orders typically arrive within approximately 2 weeks from the date of purchase, including production and shipping.

During holidays, special collections, or high-volume periods, processing times may be slightly longer.

Shipping Confirmation

Once your order has shipped, you will receive a shipping confirmation email with tracking information (when available), allowing you to monitor your package's progress.

Domestic & International Shipping

We proudly ship to customers both within the United States and internationally. Delivery times may vary depending on destination and customs processing for international orders.

Any applicable customs duties or import taxes are the responsibility of the customer.

Address Accuracy

Please verify your shipping address before completing your purchase. HAITI ON THE GO is not responsible for orders shipped to an incorrect address provided at checkout.

Delays

While we strive to meet our estimated delivery times, unforeseen shipping carrier delays, weather conditions, or customs inspections may occasionally impact delivery schedules.